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Revenue and Conversion Tracking

Home > English > Revenue and Conversion Tracking > URLs & URL Builder > Troubleshooting Articles: URLs & URL Builder > "URL builder is set up for redirects. Please use Click Through URL instead of Destination URL."

"URL builder is set up for redirects. Please use Click Through URL instead of Destination URL."

What is the issue?

When bulk uploading keywords/creatives, you may encounter an error message such as this:
 

Error: URL builder is set up for redirects. Please use Click Through URL instead of Destination URL.

What causes the issue?

If the URL Builder is configured to Build redirect URLs, this problem is caused by using the Destination URL column header instead of the Click Through URL column header in the bulk sheet.

How to fix the issue

You need to check the URL Builder settings by following these steps:

  1. Click the Admin link in the upper-right.
  2. Select the Revenue sub-tab.
  3. Click URL Builder in the left-hand menu.
  4. Scroll down and see if Build redirect URLs is checked.

If the Build redirect URLs feature is enabled for keywords/creatives, make sure to use the Click Through URL column header in the bulk sheet and upload it again into the Platform.

 

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