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Managing Campaigns

Home > English > Managing Campaigns > Bulk Actions > Troubleshooting Articles: Bulk Actions > "Failed Because There Were Too Many Error Lines"

"Failed Because There Were Too Many Error Lines"

What is the issue?

When uploading bulk sheets to the Platform, you may come across the following error message:

Failed because there were too many error lines. Please fix and resubmit.

What causes the issue?

The Platform detected too many errors within the bulk sheet itself, causing the process to fail. 

How to fix the error

1. If your bulksheet contains any unused columns or the columns you are not making any changes, please make sure to remove all the columns.

2. Please review your bulksheet again to find the cause of the issue such as unmatched column name, extra spaces, carriage return in the row, etc.

3. If your bulksheet contains large number of rows, please take the original bulk sheet and split up to create two or three smaller bulk sheets. You can also simply upload a couple of lines to see the error in question.

4. Re-upload back into the platform in order to reveal the errors and fix (note that you can view errors by clicking on Activity Log ID numbers).


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