When using the Platform’s bulk upload feature to upload changes in via bulksheet, you may notice that one or more of the buttons (such as Upload) does not appear.
This can occur on any of the bulk upload pages.
This issue seems to be present only in the Firefox web browser and is a rare problem. You can try any of the steps below to resolve it.
You can try any of the following suggestions to restore the bulk upload buttons:
Note: If you are still experiencing this issue after following the above steps, please download the most recent version of Flash here, https://get.adobe.com/flashplayer/ , and then go through the steps above again.
If you still cannot see the buttons on the bulk upload page, please contact our Support department.