Welcome!
Welcome to the Marin Software Support Center. We're glad you're here. Here's what you can look forward to:
  • Real-time search so you can find what you need faster than ever.
  • Easy-to-follow video guides for our most popular articles.
  • Interactive simulations and Live Screenshots to make learning easy.
  • Regular content updates to ensure every word you read is accurate and up-to-date.

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Home > English > Marin University > Marin On-Demand > Training: The Marin Software Support Center

Training: The Marin Software Support Center

What You'll Learn

In this training article, we'll show you how to:
 

  • Navigate the Marin Software Support Center quickly and easily.
     
  • Search for the information you need, and find it faster than ever.
     
  • Explore richer content featuring videos, interactive sections and much more.

 

Did you know? You can click the Leave Feedback button at the bottom of every article to send comments and ideas directly to the Marin team. Even better, we'll get back to you with updates if you'd like us to. 


What is the Support Center?


The Marin Enterprise Platform strikes the perfect balance between powerful functionality and first-class user-friendliness. But that doesn't mean that you won't sometimes have questions.

Here at Marin, we understand that in order to make your job easier, you need immediate access to rich, detailed info that will help you work more effectively. That's why we've built the Support Center from the ground up to offer all of this and much more.

In the latest incarnation of our Support Center, we've focused on a few key areas to make your experience seamless. Here are the headlines:
 

  • A better search experience than ever before.
     
  • Superior content organization to make browsing a breeze.
     
  • The addition of rich media like videos and interactive sections to improve understanding. 
     
  • A streamlined offering of articles that say much more... just with fewer words. 
     

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How to Search the Support Center


We've designed the Support Center to make it easy to find what you need. In this example, we'll show you how to search for the articles you need:
 

  1. From the Platform, click Help in the upper-right corner of the screen.

     
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  2. The next step is to simply tap a simplified version of your query into the search box. You can also use the key terms for a more broad search, such as 'dimensions' or 'bulk uploads'. You'll notice that the Support Center will actually suggest articles to you in real-time. You can click one of these to go straight there, or simply tap Enter or click the Search button ('magnifying glass' icon) to continue. 
     
  3. On the search results page, you have a few different options. Hopefully, the article you need will be right at the top and you can simply click it to find the info you need. On the other hand, if you need to dig a little deeper, you can use the handy features to search in specific areas. You can click any one of the icons to search exclusively in one of our main categories, for example Your Marin Account or Reports in Marin.

     
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  4. That's it! You should have now found the article you need. However, if you still can't find the answer you're looking for, our Support teams are only a click away. The Contact Us button will give you an array of options for getting in touch. 

     
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Want to know more?


The best way to learn more about the Support Center is to explore it for yourself, but you can also find more details in the following article:
 

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