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Home > English > Search Publishers > Microsoft Advertising > Troubleshooting Articles: Microsoft Advertising > "Error Authentication token expired. Please renew it or obtain a new token"

"Error Authentication token expired. Please renew it or obtain a new token"

What Is the Issue?

You may encounter the following error message when working with Microsoft Advertising in the Platform:
 

"Error Authentication token expired. Please renew it or obtain a new token"

 

How to Fix the Issue

To resolve this issue simply:
 

  1. Navigate to the Channels tab 
  2. Click Manage Accounts
  3. Select your Microsoft Advertising account, then click Reverify Account 
     

audience reporting.PNG

 

That's all there is to it!

 

 

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