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Home > English > Search Publishers > Microsoft Advertising > Troubleshooting Articles: Microsoft Advertising > Bulk Uploading Keywords with Multiple Spaces Fails (Microsoft Ads only)

Bulk Uploading Keywords with Multiple Spaces Fails (Microsoft Ads only)

What Is the Issue?

When bulk uploading keywords with multiple spaces in Microsoft Advertising, you may encounter an error message such as this:
 

Group "PowPow Sports - V-neck Graphic Tee" already contains the keyword: "tennis white apparel"

What Causes the Issue?

In Microsoft Advertising, keywords can be different with 1 space in between keywords or 2 spaces, for example:

  • tennis white apparel (1 space)
  • tennis white apparel (2 spaces)

However in the Platform, they are recognized as same/duplicated keywords.

How to Fix the Issue

Please check if you use the same keywords with different number of spaces.

If the above is not the case or you have more questions, please contact our Support Services team, who will be happy to help investigate.

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