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Home > English > Social > Facebook > How To Articles: Facebook > Product Catalog Changes (May 2018)

Product Catalog Changes (May 2018)

Introduction

From May 8th 2018, Facebook has applied new restrictions relating to the access of Product Catalogs. 

In a nutshell, the changes break down as per the following example:
 

  • Prior to these changes, admin users of business "A" have View access to the Product Catalog of business "B", as long as businesses A and B are under the same Business Manager.
  • After May 8th 2018, only users or businesses who have been explicitly granted access to a Product Catalog, using the updated catalog permission roles, will be able to read or write to the Product Catalog.

Impact on Marin Social users


If you currently use Facebook Product Catalogs, you will need to ensure that all of your employees who need to work with Product Catalogs are added as Catalog Admin or Catalog Advertiser users from the Facebook Business Manager. Ideally, this should be done by May 8th 2018. For detailed instructions on how to do this, please review Facebook's instructions here. (External link) 

If you already have permissions set up correctly for your users, you won't be impacted by this change. If you don’t have the permissions set up already, your users may not be able to see the Product Catalog they’re looking for when working in Marin Social. This issue can occur in two scenarios:
 

  • Creating new ads that use Catalogs (Product Catalog Sales Ads, Collection Ads)
  • Editing product sets in the Mass Editor. If the user doesn't have access to the catalog, the sets will not appear (Product Catalog Sales Ads / Collection Ads / Slideshows / Creative Template).
     

Users may also run into permissions errors when syncing changes with Facebook. This can happen when making edits to the feeds / catalogs / product sets / ads they no longer have catalog permissions for. For example, if a user attempts to edit the age/gender targets of an existing ad, the sync would fail, as doing so would result in the platform deleting and recreating the targeting specs in the background. 

External resources


You can learn more about these Product Catalog changes from Facebook's official documentation at the following link:

 

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