How can we help you?
There are instances where campaigns will be stuck with a Syncing or Editing status, although no syncing or editing jobs are processing.
Note: You can also check the Status bar to reconfirm that no items are currently syncing.
Performing a manual sync from the publisher account settings page on those campaigns should correct this error. To perform a manual sync from the publisher account settings page:
This should produce a ReSync job within the Activity Log, and once this has finished processing, campaigns should no longer be stuck with a Syncing status.
If the above does not work or you have more questions, please contact our Support Services team, who will be happy to help investigate.