How can we help you?
You may notice that, despite the fact the sales conversions are being reported within the platform, there is no revenue associated with these conversions.
This issue can occur with a variety of revenue integrations and for a number of different reasons. We’ll explain some of these below.
There are a number of explanations for a lack of revenue for conversions. Here are some of the most common:
If you believe your issue to be an incorrect implementation of the tracking pixel, please reach out to our Support department, who will be happy to help you troubleshoot the problem.
If you need to alter your publisher tracking settings to enable (as in point 3 above) or disable (as in point 4) revenue tracking, please follow these steps: