How can we help you?
When bulk uploading keywords, you may encounter a situation whereby not every keyword is created or edited in the Platform as expected.
Below we'll explore some causes and potential solutions
There can be many reasons but here are some common examples:
Please make sure that account names in the Channels tab and in the bulk sheet are identical.
If the above is not the case or you have more questions, please contact our Support team, who will be happy to help investigate.