Alerts

Marin's built-in reporting functionality allows you to not only do one-time and recurring data analysis, but to also filter for certain conditions for continued, long-term analysis of the data you need to understand most in your account.  For example, using an alert, you'll be able to receive a notification letting you know about:  Sudden changes, s...

Changing the Reporting Week

The reporting week is the period of time that Marin uses to represent a week within reports. By default, and depending on your setup, this is set to run from Sunday to Saturday – but there may be times when you would like to adjust this and choose a different reporting week (for example, Monday to Sunday). This article will explain how to do this. H...

Web Query Reports in Excel

You can turn any recurring report into a web query simply by copying the report's static URL and dropping into Microsoft Excel or any other reporting dashboard. Your data will be automatically updated when you open your Excel file. For Google Sheets users, see Importing Web Queries into Google Sheets . How To Create A Web Query Report From any grid,...

Importing International Characters from Marin into Excel

Search marketers may utilize letters from other character sets, especially if marketing internationally. Character integrity is preserved in Marin. However, there may be situations that warrant creating a report for download that includes text containing letters such as ä, ë, ï, ö, or ü. When opening the downloaded report in Excel, these characters ...

Importing Web Queries into Google Sheets

Web Queries allow you to automatically push Marin data into your Google sheet. Anytime you open the Google Sheet, you will have access to the latest data. For Excel users, see Web Query Reports in Excel   Setting Up Web Query Reports For Google Sheets The first step is to create your web query following the instructions in our dedicated article. Spe...

Multi - Client Reporting

Multi-Client Reporting is a feature that allows users to run a report across multiple clients. The results are then rolled into a single report located in the All Clients view. You can run multi-client queries on All Clients in the Customer or by using the custom client tags that you have defined (running a report on All Clients in the Line of Busin...

Reports

Marin offers complete control over your data at all times, including a variety of different reporting options, including one-time and recurring reports. Creating a Report Set up the grid with the data you wish to export, including date range, columns, and filters. See below for a note on date ranges. Click on the Export button, located in the top-ri...

"The specified report request contains at least one account for which you have insufficient privileges to access" Error Message

If you try to run/pull a report across multiple client accounts but the report fails and you receive the following error message: Error: com.marin.mscm.services.ServiceFault: The specified report request contains at least one account for which you have insufficient privileges to access.   What Causes This Issue This error occurs when you try to run ...

Adding or Changing Email Addresses in Email Report Fails

If adding or changing email addresses in the Report Templates, if you click Run Report, you may encounter the following error message: Error: java.lang.NullPointerException   What Causes The Issue? This problem is most commonly caused by having a carriage return (space or invalid email character) in the email recipients field under Report Settings i...

Avoiding Report Processing Failure and Reduce Processing Time

A report may take a long time to process or may even fail if: There are lots of objects (i.e. keywords, creatives, etc.) within the report. This can result in a large amount of data rows to be processed. Calculated columns and/or custom columns are included in the report. The system will need to recalculate the values for each object. Including non-...

Configuring Date Format in Reports

When creating a report, you may notice the data sometimes uses commas. The commas could make the date unusable in Excel, as Excel would use commas not as a delimiter for thousands, but as a separator for decimals. What Causes The Issue? This problem is caused because the locale of your Marin client account is different from that of your Excel. Here ...

Creating a Report with Filters does Not Work

Even though you create a one-time or recurring report with filters, the actual report does not adhere to some or all of these filters, and shows all data instead of data for specific filtered campaigns. What Causes The Issue? This can happen if you are multi-tabbing or applying multiple filters and adjusting the grid at the same time. When you are a...

Data in Alerts is Not Accurate

You create an alert with some filters to specify when the alert should work; however, when the alert is triggered, the data contained within it is not accurate. For example, you may choose to have an alert which shows only accounts where day by day change in publisher cost is greater than 20%. However, when the alert is triggered, there is actually ...

Data Missing In Recurring Reports

You may notice there is data missing within a recurring report (conversions or publisher data) even though there is data present in the application. What Causes The Issue? There are two potential causes for this issue: This problem is most commonly caused by running your recurring report before that data has finished syncing in the application. That...

Formatting Errors When Running Reports with Different Locale Settings

The format of reports in Marin is configured by the Locale setting, which you can access by following these steps: Click Settings module in the top-right. Click on the Clients & Users tab and the Clients sub-tab. Double click on the desired client to launch its settings in the Side Panel.  Under the Geographic section, hover over the Locale fiel...

Keywords Appear in Report But Not in the Grid

You may notice that when you run a report , it shows keywords that are not actually visible in the platform when you filter. For example, you could run a report and see 1000 broad keywords; however if you filter the grid for active broad keywords, you see zero. What Causes The Issue? This is a rare issue that will only occur in the following circums...

Newly Added Campaigns Do Not Appear in Recurring Reports

When you add new campaigns, you can see them in MarinOne, but they don't show up the recurring reports. What Causes The Issue? This problem is most commonly caused by having more than 100,000 rows in your report. When creating a report manually, it will contain all rows. However, automatically generated reports can include up to 100,000 rows. How To...

Recurring Report Not Running

When trying to run a a recurring report, you're redirected to the Dashboard page in the platform, and the report does not get kicked off. You may also come across an error where you are unable to view your columns in the report preview. What Causes The Issue? This problem most commonly occurs when there are multiple recurring reports with the same n...

Recurring Reports Not Being Delivered via Email

If you have set up recurring reports to be delivered to specific email addresses on a regular basis (daily, for example), you may find that, despite the report being set up correctly, it is not being delivered via email. How To Diagnose The Issue The first thing to double-check is that your email address is entered correctly within the specific Repo...

Recurring Reports Not Running as Expected

You may encounter the situation that daily recurring reports aren't running automatically. What Causes This Issue? This problem is most commonly caused by having a campaign with a different time zone from that of the platform. For example, you are based in the UK, but the platform client account is in the (GMT-1000) Hawaii Standard time zone (due to...

Report Date Format is Not Consistent When Imported to Excel

When downloading a report with a long date range and opening it in Excel, you may find that some of the dates are in date format while others are in text format. What Causes The Issue? This problem is most likely caused by an Excel locale setting trying to change the date format. How To Fix The Issue To workaround this problem, follow these steps: D...

Rows in Recurring Reports are Incomplete or End at 100,000

When comparing a one-time report with a recurring report, you may notice a discrepancy between the total number of rows. More specifically, the recurring report will have fewer rows than the one-time report – most likely ending at 100,000 rows. What Causes The Issue? This problem is not a fault, rather it is because of a limitation of recurring repo...

Solving Problems with Web Query Reports

Web Query reports are very useful analytical tools, but you may sometimes encounter problems which prevent you from using them effectively – or at all. This article lists some common problems with web queries as well as how best to deal with them. Potential Problems With Web Queries Here are some of the most common problems: The web query simply doe...

The Number of Metric Columns in Report Builder and the Exported Report Do Not Match

You add some new DOCL(Date of Click) or DOC(Date of Conversion) metric columns in your recurring report from the Report Templates, and it looks successful as you see all the newly added columns in the report settings preview. However, the exported report is missing the added columns and/or other columns such as Conversion Types and Conversions / Rev...