You may notice that when you run a report from the Platform, it shows keywords which are not actually visible in the Platform when you filter.
For example, you could run a report and see 1000 broad keywords; however if you filter the grid for active broad keywords, you see zero.
This is a rare issue that will only occur in the following circumstances:
You can check if the above scenario applies to your case by going to the Activity Log, then checking for any Canceled jobs. If you find one, open the corresponding bulk file and check for the keywords.
If the above does not apply to you, please reach out to our Support department.
If you wait until after the nightly sync, or perform a manual sync, then run your report again, the issue should be resolved. In some cases simply running the report again will solve the problem.
For more info about syncing, please read our help article.