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Revenue and Conversion Tracking

Home > English > Revenue and Conversion Tracking > URLs & URL Builder > Troubleshooting Articles: URLs & URL Builder > "Destination URL was Invalid"

"Destination URL was Invalid"

what is the issue?

When uploading keywords/creatives, you may encounter this error message in the Activity Log error file.
 

Error: Destination URL was invalid

What causes the issue?

The Destination URL of the uploaded keywords/ads contain characters that are not accepted in a URL format.

How to fix the issue

Check the error file for any invalid characters, extra spaces or excessive punctuation in the URL.

  • Example 1: www.example.com/Free Training In this case there is a space between 'Free' and 'Training'. Remove the space or replace with an underscore "_" or any other URL compatible character.
  • Example 2: www.example..com/FreeTraining In this case there is an extra '.' in the string that causes the system to return errors. Remove excessive punctuation and re-upload the file.
  • Example 3: www.example.com/FreeTraining In this case there is an extra space at the end of the URL that causes the system to return errors. Remove extra spaces and re-upload the file.

Additional Information

  • If there are no apparent structural issues with the URLs, the client's server could be rejecting those URLs.
  • If you strip off everything starting at the question mark, the base page does load.

 

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