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Home > English > Your Marin Account > Account Activation, Linking & Settings > How To Articles: Account Activation, Linking & Settings > Time Zone Settings

Time Zone Settings

Introduction

Time zone settings for each client account are established by the settings on the publisher's end, and cannot be configured in the platform. If there are multiple publisher accounts with different time zones, the Platform will use the Western most time zone as its setting and any nightly syncs and automated reports will adhere to that time zone.

How to check the time zone of a client

You can check the current time zone setting of any client by clicking the Admin link in the upper-right, then choosing the Clients tab. Next just click on the appropriate client to access the Edit Client page and you'll be able to see the time zone settings in the Client Info section.

Note: Only users with Admin permissions can click into the Edit Client page to check a client's time zone. To learn more about the different levels of access, check out our Managing Passwords and Users Advanced Guide.

clients with multiple publisher accounts

You can adjust the time zone for a client with multiple publisher accounts. To do this, you first need to adjust the time zone setting for every publisher account linked to that specific client account. Change this setting (from the publisher's interface) to your desired time zone, then please contact our Customer Support team, who will be happy to help.

For example, if you currently have a time zone of Pacific Daylight Time (PDT) in the platform and you are trying to adjust this to Central Daylight Time (CDT), you will have to adjust the time zone settings to CDT for all of the publisher accounts that are connected to this client account. If only some of your publisher accounts are adjusted to CDT, and there is still one publisher account on PDT, the platform will still reflect a time zone of PDT since that is the Western-most time zone of the two.

Please note: Because Microsoft's time zone settings are at the Campaign level (not Account level), all of the Microsoft campaigns will need to be adjusted in order for this time zone to be reflected in the Platform.

Important notes

  • You cannot change the time zone for Microsoft campaigns within the Platform. The workaround is to delete the campaign(s) in the wrong time zone and create new campaign(s) in the correct time zone. Marin will not take into account the time zone of deleted campaigns for the overall client level time zone. Historical data is still reported against the deleted campaign(s) but there is an impact on data continuity from a bidding perspective.
  • The time zone you choose in the Platform will affect all times that you see within it (i.e. times in the Activity Log, times in Settings History, etc.)
  • The time zones of your campaigns may affect what time cost data is pulled into the Platform.



     
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