Time zone settings for each client account are established by the settings on the publisher's end, and cannot be configured in the platform. If there are multiple publisher accounts with different time zones, the platform will use the Western-most time zone as its setting and any nightly syncs and automated reports will adhere to that time zone.
Note: Time Zone settings function in the same way across MarinOne and Marin Search. The only details here that will differ between the two platforms is outlined in the How To Check The Time Zone Of A Client section of this article.
To check the time zone settings of a specific MarinOne Client Account, you'll want to first navigate to the Admin section in the bottom-left corner. From there, make certain you're in the Clients & Users tab and the Clients sub-tab. Then, simply find the client account in question and use the Time Zone column to review the information you need.
Note that this setting cannot be configured in the platform, so use the Time Zone column for reference, rather than for editing purposes.
You can check the current time zone setting of any client by clicking the Admin link in the upper-right, then choosing the Clients tab. Next just click on the appropriate client to access the Edit Client page and you'll be able to see the time zone settings in the Client Info section.
Note: Only users with Admin permissions can click into the Edit Client page to check a client's time zone. To learn more about the different levels of access, check out our Managing Passwords and Users Advanced Guide.
You can adjust the time zone for a client with multiple publisher accounts. To do this, you first need to adjust the time zone setting for every publisher account linked to that specific client account. Change this setting (from the publisher's interface) to your desired time zone, then please contact our Customer Support team, who will be happy to help.
For example, if you currently have a time zone of Pacific Daylight Time (PDT) in the platform and you are trying to adjust this to Central Daylight Time (CDT), you will have to adjust the time zone settings to CDT for all of the publisher accounts that are connected to this client account. If only some of your publisher accounts are adjusted to CDT, and there is still one publisher account on PDT, the platform will still reflect a time zone of PDT since that is the Western-most time zone of the two.
Please note: Because Microsoft's time zone settings are at the Campaign level (not Account level), all of the Microsoft campaigns will need to be adjusted in order for this time zone to be reflected in the platform.
