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Home > English > Your Marin Account > Account Activation, Linking & Settings > Troubleshooting Articles: Account Activation, Linking & Settings > Data for an Unlinked PCA (Publisher Client Account) Still Appears in the Platform

Data for an Unlinked PCA (Publisher Client Account) Still Appears in the Platform

What is the issue?

You may notice that, having recently unlinked a Publisher Client Account (PCA) from your main account, that the data for this PCA still remains visible in the platform.

What causes the issue?

Because PCAs can contain a lot of data, it can take some time for the account to be completely unlinked. This is expected behavior for the Platform, and does not represent a problem or issue.

How to fix the issue

We would always recommend waiting until after the platform’s nightly sync before checking that a PCA unlinking procedure has been successful. You could also attempt a manual sync which may solve the problem and remove the data.

For more information about how to sync with the publisher (including how to perform a manual sync), please read our Help article.

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