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When working with the platform's bulk upload feature, you may notice that the Choose File button used to select your bulk sheet from your computer is missing.
The most common cause for a disappearing Choose File button on the bulk upload page is the Flash setting in your web browser.
The best way to fix this issue and ensure the Choose File button is visible is to double-check your browser's Flash and JavaScript settings and ensure they're both up-to-date.
Recent versions of the Chrome browser (following Chrome 69) do not allow users to permanently set Flash permissions. Instead, sites that use Flash will need explicit permission to run the plug-in each time you restart the browser. Because of this, the Choose File button will be missing by default whenever you start a new Chrome session.
Follow the steps below to allow Flash in newer versions of Chrome:
If you're still having trouble, follow these steps to allow Flash via the Chrome settings page:
A reminder: these settings will only be kept until you quit Chrome. To allow Flash, you must follow the steps above each time you start a new browsing session.
If you are using an older version of Chrome, you can follow the instructions below.
Alternatively, you can update your flash settings by Flash setting
1. When in the Marin platform, click on the 'padlock' icon in front the URL.
2. Click on the Flash section.
3. Ensure that you use either option which allows Flash.
4. Reload your browser.
Note: If you clear your browser cache after following the above steps, you may inadvertently remove the Flash exception you've added and be forced to add it again.
Note: If you are still experiencing this issue after following the above steps, please download the most recent version of Flash here, https://get.adobe.com/flashplayer/ , and then go through the steps above again.
1. When in the Marin platform, click on the 'padlock' icon in front the URL.
2. Click on the JavaScript section.
3. Ensure that you use either option which allows JavaScript.
4. Reload your browser.